Dental Insurance Billing Features
Claim Submissions
Insurance Follow Up
Insurance Follow Up
- Daily posting of insurance payments and adjustments within 24 business hours.
- Thorough claim accuracy review before submission.
- Electronic creation and sending of claims, including attachments and narratives.
- Daily transmission of Primary and Secondary claims with proper attachments.
- Prompt daily sending of Pre-authorizations when needed by insurance.
- 2-week follow-up on major service claims to ensure receipt and provide extra documents if needed.
- Weekly summary detailing appealed claims, collected funds, and current A/R status.
Insurance Follow Up
Insurance Follow Up
Insurance Follow Up
- Calling on all outstanding insurance claims and pre-authorizations at 30 days
- Denied claims investigation
- Claim appeals same day
- Communication with offices weekly, daily when necessary
Monthly Services
Small Practice
Medium Practice
Medium Practice
Less than $20,000.00 of Insurance Collections
Monthly fee for Dental Insurance Billing Feature to your practice is $800.00 as long as the total monthly insurance collections are less than $20,000.00
Medium Practice
Medium Practice
Medium Practice
20,000.01 to $50,000.00 of Insurance Collections
Monthly fee for the Dental Insurance Billing Feature to your practice is 3.5% if the total monthly insurance collection are between $20,000.01 and $50,000.00
Large Practice
Enterprise Practice
Enterprise Practice
$50,000.01 to $100,000.00 of Insurance Collections
Monthly fee for the Dental Insurance Billing Feature to your practice is 3.25% if the total monthly insurance collections are between $50,000.01 and $100,000.00
Enterprise Practice
Enterprise Practice
Enterprise Practice
Exceed $100,000.01 of Insurance Collections
Monthly fee for adding the Dental Insurance Billing Feature to your practice is 2.75% if the total monthly insurance collections exceed $100,000.01
Additional Services
- Effective coverage dates
- Waiting periods
- Maximums and deductibles
- Treatment history
- Benefits used to date
- Type of plan and fee schedule
- Verify claim submission information (address, phone number, payor ID etc.)
- Coverage percentage by category
- Implant and Orthodontic coverages
- Frequencies, limitations, and exclusions
- Missing tooth clause
- Any specified codes requested by your office
- Contact insurance companies to verify the eligibility of patients and confirm there have not been any changes in the insurance plan annually.
- Updating patient records with the collected information
- Save verification document in the patient record
(general information listed above)
Contact us today to formulate a plan that best fits your practice.
- Send patient statements monthly
- Three customized letters are sent to the patient to prompt the patient to call your office and settle their accounts
- If the three statements are deemed unsuccessful, a series of three phone calls are made to the patient to alert them of their balance
- When an account is deemed non-collectable, the office is advised and then can make the decision to transfer the past-due account to a collections agency or write off the balance
- Correspondence with the office before attempting to collect any balance
- Regular reports include who we have contacted, how many letters were sent, how many phone calls were made, and current patient A/R balances
*This service cannot be purchased without first enrolling in the Insurance Billing Feature. Bundle and Save.
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